FAQ

Questions, answered.

Find answers about Unit Packs, design styles, ordering, delivery timelines, and more.

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  • Apartment Archive creates digital furnishing guides for specific apartment buildings, unit types, floor plans, and design styles.

    Each Unit Pack helps renters understand what to buy, where pieces should go, and how to furnish around the actual constraints of an apartment layout.

  • No, unless expressly stated. Apartment Archive is an independent digital design studio and is not affiliated with, endorsed by, sponsored by, or associated with any property owner, management company, leasing office, developer, architect, or retailer.

    Building names, unit names, and floor plan references are used for identification, compatibility, and furnishing-planning purposes only.

  • No. Apartment Archive sells digital furnishing guides only. Furniture, decor, delivery, installation, assembly, measuring services, and purchasing services are not included.

  • A Unit Pack may include a furnished floor plan, furniture sourcing list, placement guidance, room-by-room notes, moodboard, style direction, shopping guidance, and related downloadable materials.

    Exact contents may vary by product. Review the product page before purchase.

Choosing a plan
  • Start with your building, then choose the unit or floor plan that most closely matches your apartment by name, bedroom count, square footage, and layout.

    If you are unsure whether a listed plan matches your unit, contact us before purchase.

  • In many cases, yes. If your apartment is a mirrored version of the listed layout, the general furnishing logic may still apply, but placement should be read in reverse.

    Always verify your actual unit layout, dimensions, windows, doors, fixtures, and clearances before ordering furniture.

  • We're adding new buildings all the time. Tell us a building, floor plan, or unit that isn't listed yet and we'll add it, usually within a couple of days.

    Apartment Archive adds new buildings, layouts, units, and styles to the catalog over time, and determines timing, format, availability, pricing, and release structure.

  • No. Adding your building does not create ownership rights in any Apartment Archive product, template, design system, database entry, website content, or future Unit Pack.

    New buildings and layouts are added to the catalog and made available for purchase over time.

Accuracy and use
  • No fit is guaranteed. Unit Packs are based on available floor plan information and are intended for furnishing guidance only.

    Always confirm room dimensions, clearances, elevator access, doorway access, product dimensions, building restrictions, and lease rules before purchasing furniture.

  • No. Apartment Archive Unit Packs are furnishing guides only. They are not architectural, engineering, construction, renovation, permitting, code-compliance, safety, real estate, legal, financial, or contractor documents.

    Do not use them for construction, renovation, code compliance, safety, or permitting decisions.

  • No. Product pricing, availability, dimensions, materials, finishes, shipping timelines, return policies, and retailer links may change after a Unit Pack is prepared.

    Apartment Archive is not responsible for retailer inventory changes, shipping delays, damaged products, manufacturer defects, product discontinuations, or third-party ordering issues.

  • No. Apartment Archive Unit Packs are not one-on-one custom interior design services. They are digital furnishing guides prepared around selected buildings, layouts, and design directions.

Delivery, refunds, and rights
  • Files arrive digitally within two business days unless otherwise stated on the product page.

    Delivery may occur by email, customer account access, download link, or another digital delivery method selected by Apartment Archive.

  • All digital products are final sale and are not eligible for refunds, returns, or exchanges once purchased, accessed, downloaded, delivered, or fulfilled.

    If you experience a technical delivery issue or believe you received the wrong file, contact us with your order number.

  • No. Purchased Unit Packs are licensed for personal, non-commercial use only.

    You may not resell, redistribute, publish, upload, share, sublicense, copy, adapt, reproduce, commercially exploit, or make derivative works from Apartment Archive products or content without written permission.

  • No. You may not scrape, crawl, harvest, index, extract, compile, or use Apartment Archive content, products, building data, floor plan data, style data, pricing, product references, or database information for unauthorized purposes.

    Apartment Archive content may not be used to train, fine-tune, test, benchmark, or develop artificial intelligence systems, machine learning models, datasets, or automated design tools without written permission.

Layout support

Need help finding the right layout?

Browse available buildings or contact us before purchasing a Unit Pack if you are unsure whether a listed layout matches your apartment.

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